What you send, and what happens next.
Call or email with the service date. If there is no date yet, say that instead.
If the photographs are in a shoebox, a biscuit tin and three albums with the sticky plastic pages, leave them there. Courier the lot, or we collect in Wellington. We scan them, we do not take them apart, and everything comes back the way it arrived.
If they are on phones, send what you have to a link we give you. Ask the family to send theirs to the same link. Duplicates are our problem, not yours.
1
One phone call
Tell us the service date and roughly how many photographs there are. Two minutes on the phone is enough for us to know what is possible and say so honestly.
2
The box leaves your hands
Courier it, or we collect in Wellington. Shoebox, biscuit tin, albums with the sticky plastic pages, all of it. Phone photographs go to a link you can pass around the family, and duplicates are our problem.
3
Everything is scanned and repaired
Flat scans at archive resolution. Creases, water damage and forty years of fading are corrected by hand. Nothing is trimmed, lifted or taken apart, and it all comes back the way it arrived.
4
We find the person in them
We read every photograph, keep the ones that carry him or her, and order them into chapters so the montage moves through a life the way it is actually remembered.
5
You watch it in private
A link, before anyone else sees it. One round of changes is included, and it is almost always the order that changes rather than the photographs.
6
It arrives ready to play
USB to the funeral director, landscape and portrait cut separately, silent and looping. We confirm it plays on their screens before the day.
Thank you. We have it.
We will call you today with the link to send photographs to, and tell you what is possible for your date.
Start here
Tell us where to send the link.
Fill this in and we will send you a private upload link, plus a courier label if the photographs are on paper.
Portrait is delivered in 48 hours. Feature in five days. If the service is tomorrow, call and say so, and we will tell you honestly whether we can do it well.